EXCELLENT CUSTOMER EXPERIENCES
ELFI Reviews
When it comes to taking out student loans or refinancing your student loan debt, choosing the right lender is important. At ELFI, we pride ourselves in delivering a streamlined, easy customer experience. This means having an online application with no fees, offering competitive rates and flexible terms, and offering assistance from a one-on-one Student Loan Advisor to help you through the process. See what people have to say about us.
Reviews from the Experts You Trust
ELFI is a trusted lender by some of the biggest names in personal finance. Read reviews that speak on our private student loan and refinancing products.
4.8 out of 5 TrustPilot Rating
When you combine personalized service, an easy application with no fees, and flexible loan options, you get 5-star customer experiences.
Some of Our Favorite Reviews
These reviews speak to what we care about most – serving our customers and making the process easy.
The overall ease of access to the application processing team was a huge deal to me. Being able to speak with someone within two minutes of calling is almost unheard of in my experience.
– Connor Sutton
The process of applying and going through underwriting was so quick, easy and painless. The entire process took less than a week to complete.
– Laura
We had a wonderful experience refinancing our school loans with ELFI. I also feel we got a great rate, much better than other lenders we explored. I was very impressed!
– Brian B.
The company made it extremely easy to apply for a refinancing loan, understand my options and get through the approval process quickly!
– Elijah M.
STUDENT LOANS CAN FEEL COMPLICATED.
Having a Student Loan Advisor Makes Everything Easy.
When you apply with ELFI, you’ll be paired one-on-one with a Student Loan Advisor. They’ll guide you through the entire process from start to finish and are available by phone, text, or email and answer any questions you might have along the way.
